Privacy Policy for Nepchat

1. Information We Collect

When you use Nepchat (accessible via our mobile application and web platform at www.nepchat.app), we collect the following types of information to provide and improve our services:

• Account Information: Your name, username, email address, and profile credentials.
• User Content: Profile photos, posts, comments, reactions, stories, and reels you share.
• Communications: Direct chat messages, group messages, voice notes, and media attachments sent through Nepchat Messenger.
• Device & Technical Data: Device model, operating system, IP address, connection type, and crash diagnostics to ensure app stability and performance.

2. How We Use Your Information

We use the collected information solely to:

• Facilitate real-time messaging, audio/video calling, and social feed sharing.
• Deliver push notifications for new messages, comments, and friend requests.
• Prevent spam, harassment, and abuse to keep the Nepchat community safe.
• Provide social feed discovery, direct messaging, and profile customization.

3. Data Protection & Security

All communications and data transmitted between the Nepchat Android app and our servers are encrypted in transit using industry-standard TLS/HTTPS protocols. We enforce strict role-based access control and salted cryptographic hashing for all user credentials.

4. Data Retention & Account Deletion

You maintain complete control over your personal data. You may edit your profile information or delete your account at any time through the in-app Settings menu (Settings > Security > Delete Account) or by submitting a deletion request to our support email. Upon account deletion, all personal data, chats, and uploaded media are permanently purged from our active databases.

5. Contact Us

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data handling practices, please contact our privacy compliance team: